Client Service Specialist

1 month ago


Tucson, Arizona, United States Grand Pacific Resorts Full time
Job Summary

We are seeking a highly skilled Client Service Specialist to join our team. As a Client Service Specialist, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise.

Key Responsibilities
  • Respond to customer inquiries via phone and email
  • Process customer requests, including ACH payments and account setup
  • Assist customers with logging onto the payment portal and calculating loan payments
  • Send mail correspondence and upload documents in our system
  • Document all customer interactions in our system
  • Meet and/or exceed phone performance standards and requirements
Requirements
  • High school graduate or equivalent required
  • Minimum one year of customer service and/or call center experience
  • Experience in banking, loans, or mortgage a plus
  • Bilingual in Spanish a plus
What We Offer

We offer a competitive salary and a comprehensive benefits package. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.



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