Senior Program Manager, Provider Reporting Insights and Analytics Lead
4 weeks ago
This position is responsible for overseeing the continuing evolution and sustainment of the Provider Reporting Insights and Analytics SaaS platform in partnership with internal data teams and our technology vendor.
Key Responsibilities- Define and prioritize the PRIA product roadmap, aligning with the Alternative Payment Model Program objectives, by drawing on business KPIs, customer feedback, and insights.
- Work closely with cross-functional teams, including data analysts, software development teams, provider engagement teams, and business stakeholders.
- Build, cultivate, and leverage strong partnership with platform vendor for ongoing reliability and joint development.
- Prioritize product features and ensure resources are allocated effectively for successful product development and launch.
- Facilitate and manage all areas of operational readiness, including but not limited to product support, intake requests, data refresh processes, program delivery, analytics and reporting, and vendor management.
- Continually evolve and optimize the workflows required for operational excellence across the program internally and externally; create, document, and socialize program governance and best practices, including training materials and education.
- Create and maintain effective executive reporting to represent overall product and program health, mitigate risk, and inform strategic decisions.
- Bachelor's degree in business or health administration or related field.
- 8+ years of progressive experience in operational/business management, project/program management in healthcare, healthcare insurance operations or other large complex industries and/or vendor management.
- Equivalent combination of education and experience.
- Experience managing/leading end-to-end projects/programs including program implementation in a healthcare setting and working with third-party service providers is desired.
- Project Management Professional (PMP) certification or equivalent work experience preferred.
The expected hiring range for a Senior Program Manager, Provider Reporting Insights and Analytics is $99,500 - $125,000 depending on skills, experience, education, and training; relevant licensure/certifications; performance history; and work location.
The bonus target for this position is 15%. The current full salary range for this role is $93,000 - $153,000.
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