Client Support Specialist

2 weeks ago


Newark, New Jersey, United States Papé Group Full time

Customer Service Advisor

Job Category: Sales Requisition Number: CUSTO010592

Position Overview

Papé Group - Construction & Forestry Division

Role Summary:

The Customer Service Advisor is responsible for delivering exceptional after-sales support for the parts and service divisions. This role requires strong territory management and relationship-building skills. The ideal candidate will have experience in planning, developing, and executing sales strategies. A self-motivated individual with excellent interpersonal skills is essential. Above-average communication skills, both verbal and written, are necessary for success in this fast-paced environment. Time management abilities are critical. A minimum of three years of experience in parts or service, or outside sales, is required. Knowledge of both parts and service is essential, with a preference for candidates with experience in construction or forestry equipment.

Why Choose Papé Group:

Competitive Compensation: Salary is commensurate with skills, training, and experience.

Comprehensive Benefits: Includes a 401(k) Retirement Plan with Company Match, Medical, Dental, Vision, and Prescription Insurance, Flexible Spending Accounts, Life Insurance, Short- and Long-Term Disability Insurance, Progressive Vacation Plans, and Tuition Reimbursement for Training Programs.

Career Advancement: Papé Group is a dynamic organization focused on internal promotions.

Stability and Reputation: As a family-owned, fourth-generation company with over 150 locations and 80 years of experience, Papé is recognized for its stability, integrity, and commitment to excellence.

Equipment Inventory: We boast the largest equipment inventory in the West and an unmatched parts inventory.

Employee Engagement: Enjoy an open-door policy where your voice is valued and your opinions matter.

Training and Development: We provide comprehensive training and mentoring to prepare you for your role and foster ongoing skill development.

Qualifications:

Skills:

Behaviors:

Required:

Enthusiastic: Demonstrates intense and eager enjoyment and interest.

Motivations:

Required:

Self-Starter: Motivated to perform independently.

Education and Experience:

Licenses & Certifications:

Papé Group is an Equal Opportunity Employer, committed to protecting the rights of veterans and individuals with disabilities.



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