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Store Experience Team Lead

2 months ago


Paramus, New Jersey, United States YETI Coolers Full time
Job Title: Store Experience Team Lead

At YETI, we're seeking a highly motivated and experienced Store Experience Team Lead to join our team at Garden State Plaza in Paramus, NJ. As a key member of our store team, you will provide leadership support and direction to our team of YETI brand enthusiasts, ensuring exceptional customer service and driving sales and profitability.

Key Responsibilities:
  • Sales and Operations: Drive store sales and profitability by executing effective operations and prioritizing the customer experience. Support Store Manager with delivering on sales goals, executing daily store operations, and team communication.
  • Customer and Brand Experience: Provide exceptional customer service, identifying the best product for customers' pursuits, and inspiring them to become lifetime YETI customers. Support execution of community marketing events within the store.
  • Talent Management: Support team coaching and development of key skillsets to accelerate sales performance. Assess Guide performance and share observations with Store leadership to address development opportunities.
Qualifications:
  • High school diploma and/or equivalent
  • At least 2 years of leadership experience in a fast-paced, specialty retail environment
  • Experience using new technology and adopting new processes to increase profitability
  • Passion for outdoor pursuits
  • Available to work a flexible schedule, including weekends, evenings, and holidays
  • Ability to bend, lift, open, and move product up to 50 pounds as needed; ability to stand for entire work shift

YETI is proud to be an Equal Opportunity Employer. Our commitment to creating a diverse, equitable, and inclusive culture is at the center of everything we do for our YETIzens. We embrace all applicants looking to bring their authentic selves to YETI and contribute to our mission of keeping the wild WILD.