Store Leader
4 weeks ago
As a Store Leader at Phillips - Van Heusen Corporation, you will be responsible for the overall performance of the store and assist the Store Manager in generating sales potential, recruiting and developing staff, maintaining store appearance, controlling expenses and shortages.
Key Responsibilities
- Maximize sales volume and maintain visual presentation standards that are consistent with division philosophy and direction.
- Demonstrate effective written and verbal communication skills and take an active role in networking, recruiting, hiring, training, and developing store associates.
- Proficient in all operational policies and procedures and manage time and prioritize tasks.
- Assume leadership role with Floor Supervisor and Sales Associates and be responsible for all activities within the store in the absence of the Store Manager.
Customer Service / Sales
- Ensure customer service is the #1 priority and effectively supervise the sales floor to ensure customer / associate awareness at all times.
- Understand and create awareness of the factors to impact sales volume.
Leadership
- Motivate and develop associates to meet store goals / objectives and clearly delegate activities and follow-up on all direction.
- Demonstrate teamwork within store and company and take initiative and use sound judgement.
- Develop growth potential in associates and lead by example.
Personnel
- Demonstrate professional image and conduct and follow specific divisional dress code policy.
- Ensure that store staff is treated professionally, courteously and respectfully and involve and develop staff in accomplishing store goals.
- Control turnover and take an active role in own development and communicate staff concerns to management.
- Support all company / management decisions and utilize all training programs / materials effectively.
Operations
- Execute and follow-up on all operational policies, procedures and directives and execute and follow-up on the Inventory Shrinkage Improvement Program.
- Ensure accuracy in all paperwork and attend mall / center meetings in the absence of the Store Manager.
Visual Presentation
- Maintain store appearance to reflect division standard and execute and maintain divisional marketing directives.
- Interpret and execute floor plans and guidelines and react to sell through and ensure store is well stocked.
- POS set up is timely and detailed and execute markdowns and re-merchandise as needed.
- Have knowledge of the store merchandise and have knowledge of sales floor and stockroom organization.
- Keep management informed of all merchandise-related issues.
Phillips - Van Heusen Corporation is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law.
In addition to complying with all applicable laws, PVH also has a strong corporate commitment to inclusion, diversity and to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.
To achieve these goals, across the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job applicant's current or prior wages, salary or other compensation information in connection with the hiring process.
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