Customer Service Representative

2 weeks ago


Charleston, West Virginia, United States Chick-fil-A Full time
About Chick-fil-A

Chick-fil-A, Inc. has a rich history dating back to 1946 when founder S. Truett Cathy opened the first restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A is the largest quick-service chicken restaurant chain in the United States, known for its high-quality food and exceptional customer service.

Job Summary

We are seeking a Front of House Team Member to join our team at Chick-fil-A. As a FOH Team Member, you will be responsible for welcoming and greeting guests, taking and preparing customer orders, maintaining cleanliness, and ensuring each guest leaves with a smile.

Key Responsibilities
  • Welcome and greet guests in a friendly and courteous manner
  • Take and prepare customer orders in a timely and accurate manner
  • Maintain a clean and organized workspace, including the counter and dining room
  • Observe health and sanitation guidelines to ensure a safe and clean environment for guests
  • Provide exceptional customer service and ensure each guest leaves with a smile
Requirements
  • Must be at least 16 years of age upon hire date
  • Must be eligible to work in the United States
  • Must have a source of reliable transportation
  • Ability to handle all equipment, pans, pots, and navigating shelving both high and low
  • Reading, writing, and basic math and verbal communication skills required
  • Works in a hot, noisy, and fast-paced environment
  • Mobility required during shifts
  • Must work well under pressure
  • Must be able to respond to changes or edits to orders quickly and efficiently
What We Offer

As a Chick-fil-A Team Member, you will have the opportunity to gain valuable work experience, develop your skills, and be part of a dynamic team. We offer flexible hours, competitive pay, and a positive work environment.



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