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Restaurant Operations Manager

2 months ago

Somerset, Wisconsin, United States Domino's Pizza LLC Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Domino's Pizza LLC. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Restaurant Operations
    • Manage and oversee all aspects of restaurant operations, including food preparation, inventory management, and customer service.
    • Ensure that all restaurant staff are trained and equipped to provide exceptional customer service.
  • Financial Management
    • Develop and implement strategies to increase sales and minimize costs.
    • Manage and control restaurant finances, including budgeting, forecasting, and reporting.
  • Customer Service
    • Ensure that all customers receive exceptional service and have a positive dining experience.
    • Respond to customer complaints and concerns in a timely and professional manner.
  • Team Management
    • Lead and manage a team of restaurant staff, including training, development, and performance management.
    • Ensure that all staff are aware of and adhere to company policies and procedures.
  • Community Involvement
    • Develop and implement strategies to engage with the local community and promote the restaurant's brand.
Requirements
  • Education and Experience
    • Bachelor's degree in Business Administration, Hospitality, or related field.
    • Minimum 2 years of experience in restaurant management or a related field.
  • Skills and Qualifications
    • Excellent leadership and management skills.
    • Strong communication and interpersonal skills.
    • Ability to work in a fast-paced environment and make decisions quickly.
    • Knowledge of restaurant operations, including food preparation, inventory management, and customer service.
Working Conditions

The Restaurant Operations Manager will work in a fast-paced restaurant environment, with frequent exposure to heat, noise, and other hazards. The position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 45 pounds, and repetitive hand and wrist motion.