**Restaurant Operations Manager**
2 months ago
About Us
Dunkin' Donuts is a leading baked goods and coffee chain with a rich history dating back to 1950. Our company is committed to providing excellent customer service and creating a positive work environment for our employees.
Job Summary
We are seeking a highly motivated and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for maintaining a customer service focus, passion for results, and a desire to develop a great team.
Key Responsibilities
- Lead a team of employees to provide excellent customer service and achieve sales goals
- Manage daily restaurant operations, including inventory, scheduling, and customer complaints
- Develop and implement strategies to improve customer satisfaction and employee engagement
- Monitor and control labor costs, inventory, and other expenses
- Ensure compliance with company policies and procedures
Requirements
- Previous managerial experience in the food service industry
- Excellent leadership and communication skills
- Ability to work in a fast-paced environment and make decisions quickly
- Strong problem-solving skills and attention to detail
- Ability to work a variety of shifts, including mornings, evenings, and weekends
Benefits
- Competitive salary and benefits package
- Opportunities for career advancement
- Fun and dynamic work environment
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