**Restaurant Operations Manager**

2 months ago


Somerset, Massachusetts, United States Dunkin' Full time

About Us

Dunkin' Donuts is a leading baked goods and coffee chain with a rich history dating back to 1950. Our company is committed to providing excellent customer service and creating a positive work environment for our employees.

Job Summary

We are seeking a highly motivated and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for maintaining a customer service focus, passion for results, and a desire to develop a great team.

Key Responsibilities

  • Lead a team of employees to provide excellent customer service and achieve sales goals
  • Manage daily restaurant operations, including inventory, scheduling, and customer complaints
  • Develop and implement strategies to improve customer satisfaction and employee engagement
  • Monitor and control labor costs, inventory, and other expenses
  • Ensure compliance with company policies and procedures

Requirements

  • Previous managerial experience in the food service industry
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and make decisions quickly
  • Strong problem-solving skills and attention to detail
  • Ability to work a variety of shifts, including mornings, evenings, and weekends

Benefits

  • Competitive salary and benefits package
  • Opportunities for career advancement
  • Fun and dynamic work environment


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