Insurance Professional

7 days ago


Raleigh, North Carolina, United States Insurance Doctor Agency of North Carolina, Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Insurance Professional to join our team at Insurance Doctor Agency of North Carolina, Inc. as a Personal and Commercial Lines Customer Service Representative.

Key Responsibilities
  • Provide exceptional customer service to clients, responding to inquiries and resolving issues in a timely and professional manner.
  • Work with clients to understand their insurance needs, provide quotes, and bind new policies.
  • Manage existing policies, including renewals, cancellations, and changes.
  • Collaborate with insurance carriers to resolve claims and other issues.
  • Stay up-to-date on industry developments, new products, and legislation to provide expert advice to clients.
Requirements
  • Hold a valid insurance license and have a minimum of two years of experience in personal and commercial lines insurance account management.
  • Strong knowledge of insurance products, rating procedures, underwriting procedures, coverages, and industry operations.
  • Excellent communication and customer service skills, with the ability to handle difficult customer interactions.
  • Strong organizational, time management, and multi-tasking skills.
  • Proficiency in agency management systems and technology.
What We Offer
  • Competitive pay and benefits package.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.


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