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Shift Manager

2 months ago

Beavercreek, Ohio, United States McDonald's Full time
Lead the Experience

As a Shift Manager at McDonald's, you will be responsible for overseeing crew schedules, providing encouraging leadership for crew and managers to deliver an outstanding guest experience, and supervising and leading food safety and cleanliness measures to meet McDonald's standards.

Inspire and Empower

You will take measures around safety, security, inventory, and profitability, and cultivate and encourage training, education, and continued learning within the restaurant. Your strong customer service and support focus will enable you to communicate effectively and anticipate customer needs, providing solutions and making decisions in a fast-paced environment.

Key Responsibilities
  • Lead the team to deliver exceptional customer service
  • Oversee crew schedules and ensure adequate staffing
  • Provide coaching and development opportunities for team members
  • Ensure compliance with McDonald's standards for food safety and cleanliness
  • Monitor and control inventory, labor costs, and other operational metrics
Requirements
  • Passion for helping and serving others (customers and fellow team members)
  • Strong customer service and support focus
  • Ability to communicate effectively and anticipate customer needs
  • Ability to provide solutions and make decisions in a fast-paced environment

McDonald's is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law.

We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact the restaurant you are applying to request accommodation(s).