Client Services Liaison

2 days ago


Indianapolis, Indiana, United States TEKsystems Full time
About the Role:

The Client Services Representative plays a vital role in serving as a liaison between our clients and the call center staff. This position requires a professional and positive approach to resolving issues, both internally and externally.

Key Responsibilities:

  • Correspond with clients via phone, email, and fax in a professional manner.
  • Manage client accounts, analyzing data to resolve balance discrepancies.
  • Perform data entry and posting of payments and adjustments.
  • Request itemized bills from clients and verify insurance eligibility.
  • Research and retrieve information from client sites and inspect bankruptcy notifications.
  • Generate client reports and provide administrative support.

About TEKsystems:

We're a partner in transformation, helping clients activate ideas and solutions to take advantage of a new world of opportunity. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

TEKsystems is an Allegis Group company and an equal opportunity employer, considering all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.



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