Bilingual Case Manager Position

4 weeks ago


Rockford, Illinois, United States FurstStaffing Full time
Job Description

We are seeking a highly skilled Bilingual Case Manager to join our team at FurstStaffing. As a Bilingual Case Manager, you will be responsible for educating and encouraging eligible immigrants with limited English skills regarding their rights to apply for and receive public benefits.

Key Responsibilities:

  • Provide outreach to the immigrant and refugee community about the availability of public benefits and other services
  • Community service coordination, planning and building alliances with local stakeholders that share an interest in serving immigrants
  • Provide information and referral services to immigrant families
  • Provide case management services to immigrant families who need long-term assistance accessing and maintaining benefits and services
  • Ensure complete case management services including linkages with in-house or external services, follow-up and problem resolutions
  • Provide accurate interpretation and/or translation services for immigrants who have difficulty communicating with the Illinois Department of Human Services and other agencies offering supportive services due to language barriers
  • Provide crisis intervention to stabilize client and locate immediate solutions, to include mental health, substance abuse, homelessness, hunger and unemployment
  • Provide culturally appropriate services
  • Complete assessments to determine client eligibility
  • Maintain database and client files
  • Provide follow up on open cases with the Illinois Department of Human Services and other offices to ensure they are being processed as needed

Requirements:

  • Associate's degree in Human Services or related field and at least 4 years related experience
  • Expertise with various crisis intervention techniques
  • Knowledge of Illinois public benefits and DCFS
  • Must be Bilingual English/Spanish
  • Experience working with minority populations in northwestern counties
  • Ability to commute and co-locate in offices in Ogle and Winnebago Counties
  • Possess good written and verbal communication skills
  • Strong knowledge base of community partners and alliances
  • Current Illinois driver's license and valid vehicle insurance


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