Patient Service Representative

4 weeks ago


Catawba, North Carolina, United States Frye Regional Medical Center Full time
Job Summary

A medical office position responsible for front office processes in the physician practice.

Company Overview

Frye Regional Medical Center is a 355-bed acute care hospital and a leading provider of healthcare services in the region.

Key Responsibilities
  • Greet patients entering the physician practice and provide a welcoming atmosphere.
  • Answer office phones, make appointments, confirm appointments, and reschedule as necessary.
  • Collect accurate patient demographics, enter data into electronic systems, and verify insurance.
  • Assist in checking out patients and process referrals and scheduling.
  • Collect co-pays and post charges.
  • Process charge entry and patient balance processing.
  • Distribute information to patients regarding office policies and procedures.
  • Explain and enroll patients in the patient portal.
Benefits

Frye Regional Medical Center offers a wide range of benefits options, including:

  • Medical, dental, and vision plans from a variety of competitive options.
  • HSA 401(k) retirement plan contributions.
  • Generous paid time off.
  • Accident and critical illness insurance.
  • Prescription assistance with OptumRx.
  • Income protection programs for the entire family.
Why Work with Us

Frye Regional Medical Center is dedicated to providing patients with a full range of services to meet the healthcare needs of our community. We believe our employees are our most valuable assets in accomplishing this goal.



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