Onsite General Manager

2 weeks ago

Dallas, Texas, United States Castle Group Full time
Job Title: Onsite General Manager

Castle Group is seeking a highly skilled and experienced Onsite General Manager to join our team. As a key member of our community management team, you will be responsible for overseeing the day-to-day operations of our community, ensuring that all aspects of community management are handled with the highest level of professionalism and expertise.

Key Responsibilities:
  • Oversee the implementation of comprehensive systems for protection of community assets and records.
  • Direct team on issuing violations and preparing for grievance committee meetings.
  • Ensure collection policy is being followed by site team and accounts are being referred to the attorney as dictated by the collection policy.
  • Collaborate with department managers to create and manage the Association's budget and financial processes.
  • Inspect community and facilities to ensure maintenance and security needs are being taken care of by appropriate Department Heads.
  • Assist in the preparation of monthly financial reports and reviews for accuracy and variance trends.
  • Maintain working knowledge of the Association's financial reports and provide support to the Treasurer by obtaining responses to financial questions.
  • First point of contact for Home Office escalations, specifically Accounting related items.
  • Comply with all reporting requirements outlined in the Castle Management contract.
  • Collaborate with other departments to assist in preparation of the Annual Budget and coordination of Budget Meetings.
  • Comply with meeting requirements outlined in Texas State Statue.
  • Responsible for ensuring the Property Manager stores and maintains the Association records required under Texas Statute, including the maintenance of the Association's Website.
  • Oversee solicitation of bids, and bid analysis sheets for Board Review for maintenance, construction, and other community projects, as well as services deemed to be in the best interests of the Association.
  • Act as liaison between legal counsel, Board Members, and Association vendors as necessary to conduct Association business.
  • Utilize assigned software programs to engage with Board or Committee members during the architectural review process. Attend ARC meetings.
Requirements:
  • CMCA, AMS, PCAM preferred.
  • A Bachelor's degree is preferred with a concentration in business or hospitality.
  • Five (5) years of CAM or related leadership and business experience, or more depending on the community, are required.
  • Experience in managing large scale HOAs with amenities.
  • Outstanding customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization.
  • Experience with conflict resolution strategies is required.
  • Must be able to work under tight deadlines and use time effectively based on key priorities. Advanced time management skills.
  • Effective written and verbal communication skills.
  • Basic knowledge and understanding of Property Management accounting practices, terminology, and budgeting (forecasting) skills required.
  • Ability to interpret, review and analyze and summarize financial statements including reporting information to Board.
  • Capital project budget/management experience.
  • Intermediate command of computer hardware/software, specifically Microsoft Office Suite.
What We Offer:
  • A competitive salary and benefits package.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A collaborative and team-oriented culture.

Castle Group is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws.

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