Onsite Software Implementation Specialist
2 days ago
We are seeking an experienced Onsite Software Installer to join our team at Liberty Software. As a key member of our implementation team, you will be responsible for installing and configuring our top-of-the-line software at our client pharmacies across the United States.
Your primary focus will be on providing exceptional customer service, ensuring a seamless installation experience, and establishing a strong relationship with our clients. You will work closely with our technical support team to troubleshoot any issues that may arise during the implementation process.
**Key Responsibilities:**
- Install and configure our software at client pharmacies
- Provide onsite training and support to pharmacy staff
- Assist with troubleshooting hardware and software issues
- Configure and test networking settings
- Install hardware and peripheral components
- Respond to client inquiries and diagnose system problems
- Recommend or perform remedial actions to correct issues
**Requirements:**
- At least three years of experience in pharmacy technology or software implementation
- Pharmacy technician and/or technology-related education or certifications a plus
- Professional and friendly demeanor with excellent communication skills
- Ability to work independently and with limited supervision
- Comfort with emerging technology and hardware installation
- Strong attention to detail and excellent critical thinking skills
**What We Offer:**
- A comprehensive benefits package, including 100% paid medical and life insurance
- Fully vested 401K matching and Liberty-paid HSA contributions
- Generous PTO plan and paid holidays
- Annual tuition reimbursement program and professional certification courses
- Adoption expense reimbursement program and dependent care FSA availability
Liberty Software is a dynamic and growing company that is passionate about providing technology solutions to community pharmacies. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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