Onsite Software Installation Specialist
1 day ago
Liberty Software is seeking an experienced Onsite Software Installer to join our team in the Dallas-Forth Worth area. As a key member of our implementation team, you will be responsible for installing and configuring our top-of-the-line software at new client pharmacies, ensuring a seamless transition and providing exceptional customer service.
The ideal candidate will have a strong background in pharmacy technology and software implementation, with excellent communication and interpersonal skills. You will work closely with our clients to understand their needs and provide tailored solutions to meet their business objectives.
Key Responsibilities
- Install and configure Liberty's pharmacy software at new client locations
- Provide onsite and web-based training to pharmacy staff members
- Assist with troubleshooting hardware and software issues, as well as insurance claim adjudication problems
- Configure and test networking settings to ensure seamless integration
- Install hardware and peripheral components, including workstations, servers, and printers
- Respond to client inquiries and diagnose system hardware, software, and operator problems
- Recommend or perform remedial actions to correct problems
- Provide detailed updates and status information to management and clients
Requirements
- At least three years of experience in pharmacy technology or software implementation
- Pharmacy technician and/or technology-related education or certifications a plus
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues
- Ability to travel up to 100% of the time, including overnight travel
- Valid, unexpired driver's license and current personal automobile insurance
What We Offer
- A comprehensive benefits package, including 100% paid medical and life insurance
- Option to enroll immediate family members in benefits
- Fully vested 401K matching and Liberty-paid HSA contributions
- Generous PTO plan and paid holidays
- Annual tuition reimbursement program and professional certification courses
- Adoption expense reimbursement program and dependent care FSA availability
- Counseling resources and a fully-stocked breakroom
About Liberty Software
Liberty Software is a leading provider of technology solutions to community pharmacies. Our passion is providing innovative software and services that make the job easier for pharmacists and their staff. We are committed to delivering exceptional customer service and building long-term relationships with our clients.
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