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Restaurant Operations Manager

2 months ago

Pullman, Washington, United States Burger King Full time
Burger King - Restaurant Operations Manager Job Description

We are a growing fast-food franchise dedicated to customer satisfaction and providing professional opportunities to our employees. Our team is comprised of results-driven, entrepreneurial, and ambitious individuals who thrive in a fast-paced environment. We are seeking a skilled Restaurant Operations Manager to lead our team and drive business growth.

Key Responsibilities:
  • Develop and Implement Operational Strategies: Create and execute plans to improve restaurant efficiency, productivity, and customer satisfaction.
  • Lead and Motivate Team Members: Foster a positive and inclusive work environment, providing ongoing training and development opportunities to ensure team members are equipped to excel in their roles.
  • Manage Restaurant Operations: Oversee daily restaurant operations, including inventory management, scheduling, and sales performance.
  • Partner with Management: Collaborate with senior management to identify areas for improvement and implement changes to drive business growth.
  • Ensure High-Quality Service and Cleanliness: Maintain high standards of customer service and restaurant cleanliness, ensuring a positive experience for every guest.
  • Monitor and Analyze Performance Metrics: Track and analyze key performance indicators, including sales, customer satisfaction, and employee engagement, to inform business decisions.
Requirements:
  • High School Diploma or Equivalent: A minimum of a high school diploma or equivalent is required.
  • Supervisory Experience: 1-2 years of supervisory experience in a fast-food or restaurant environment is preferred.
  • Excellent Communication and Problem-Solving Skills: Strong communication and problem-solving skills are essential for success in this role.
  • Availability: Availability to work a variety of shifts, including weekends and holidays, is required.
About Burger King:

Burger King is a global fast-food chain with a rich history dating back to 1954. We are committed to serving high-quality, flavorful food to our guests while providing a positive and inclusive work environment for our employees. Our brand is built on a foundation of customer satisfaction, operational excellence, and team member development.