Program Evaluation Analyst

2 weeks ago

Washington, Washington, D.C., United States Universal Service Administrative Company Full time
Position Overview

Compensation: The compensation range for this role is set between $60,000 and $88,000 USD annually. Actual salary will be determined based on relevant job-related factors including knowledge, skills, and experience, assessed during the interview process. Additionally, this position may qualify for an annual performance bonus.

Why Choose USAC?

At USAC, our mission focuses on achieving universal service, addressing critical needs in broadband access for telehealth, online education, and family connectivity. We invite you to contribute to our efforts in bridging the digital divide. Through the management of the $10 billion Universal Service Fund (USF) programs on behalf of the FCC, USAC aims to ensure the availability of quality services at reasonable rates and enhance access to advanced telecommunications services nationwide.

Comprehensive Benefits Package

USAC offers an extensive benefits package that supports our employees beyond their salaries. We are dedicated to enhancing the lives of our team members who are committed to making a positive impact. Our benefits include competitive medical, dental, and vision insurance, along with disability and life coverage. Employees also enjoy a generous 401(k) contribution, federal holidays, paid sick leave, and increasing vacation time each year. Opportunities for telework and professional development are also available.

Our Diverse Team

We have cultivated an organization that not only celebrates diversity but relies on it for success. The challenges of achieving universal service necessitate innovative and varied perspectives. Our inclusive community encourages growth and learning from one another while valuing each individual's contributions.

USAC employees are deeply passionate about our mission, contributing to the success of all Americans. We have established a culture that is collaborative, ambitious, outcome-oriented, and focused on constructive feedback. As we continue to support universal service impacting healthcare providers, educators, and consumers, it is essential to recruit individuals who share our commitment to this mission. We are currently looking for a proactive and collaborative professional to take on the role of Program Analyst.

Key Responsibilities

  • Work collaboratively with operations and IT to identify, document, and implement process improvements.
  • Support IT initiatives by developing requirements for enhanced system functionalities.
  • Assist management in establishing performance metrics.
  • Identify trends and atypical situations that may require special procedures.
  • Manage competing priorities while supporting various process owners.
  • Ensure compliance with federal regulations regarding program payments, including rules, eligibility designations, and FCC orders.
  • Conduct audit research as needed.
  • Provide assistance to Senior Managers, Directors, and others on various projects.
  • Perform other duties as assigned.

Candidate Profile

The ideal candidate will thrive in a diverse and dynamic environment, playing a crucial role in the success of the Schools and Libraries Department.

  • A Bachelor's degree or relevant technical training is required; two years of relevant professional experience may substitute for one year of education.
  • Three to four years of directly related professional experience is preferred.
  • Experience in the telecommunications sector, particularly in audit response functions or financial systems, is advantageous.
  • Highly organized with a keen attention to detail, capable of managing multiple complex tasks and setting priorities effectively.
  • Ability to work independently with minimal guidance, exercising sound judgment and initiative as necessary.
  • Strong analytical skills and proven problem-solving abilities are essential.

USAC is dedicated to maintaining a safe and healthy workplace for all employees. All employment offers are contingent upon the successful completion of a background and reference check. USAC is an Equal Opportunity Employer.

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