Business IT Lead for Field Service

3 weeks ago


Austin, Texas, United States Advantest America Full time

Job Title: Business IT Lead for Field Service

Job Summary:

This position is responsible for managing the IT services to the Field Service Business, working with the Field Service Business Leads and Management. The ideal candidate will have experience in managing IT services, incident and escalation management, change management, project management, and cost tracking.

Key Responsibilities:

  • Manage IT services to the Field Service Business
  • Work with Field Service Business Leads and Management
  • Manage incident and escalation management
  • Manage change management to requirements
  • Manage project management of IT deliverables
  • Manage cost tracking and working to budget requirements
  • Work with internal and external providers
  • Report and track activity

Requirements:

The ideal candidate will have experience in managing IT services, incident and escalation management, change management, project management, and cost tracking. They will also have excellent communication and problem-solving skills.

Working with the Business:

The Field Service Business IT Lead will work closely with the Field Service Business Leads and Management to ensure that the IT services meet the business requirements. They will also work with internal and external providers to ensure that the IT services are delivered on time and within budget.

Experience:

Experience of Customer Licensing and Subscription Services is preferred.

Location:

At any Advantest site.



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