Data Center Field Service Engineer

2 weeks ago


Austin, Texas, United States Apple Full time
Job Summary

Apple is seeking a skilled Field Service Engineer to join our Data Center Operations team. As a key member of our team, you will be responsible for deploying and maintaining servers and supporting infrastructure in our remote locations globally.

Key Responsibilities

Deploy and maintain servers and supporting infrastructure in our remote locations globally
Provide DC incident management and change control to prevent and/or manage failure scenarios leading to the recovery of services with improvement plans to mitigate future occurrence
Lead material movements with Engineers, Project Managers and/or Customer Business teams on driving movements within required delivery timelines
Ensure required actions are implemented in Apple systems to facilitate job function

Requirements

Experience with data center operational tasks, including rack sizing, equipment installation and decommissioning
Ability to sit, stand, bend, stoop, push, pull, reach and lift as required on a continuous basis with items that can weigh up to 75lbs
Hands-on experience with various copper and fiber cabling structures
Ability to travel up to 60% of your work schedule

Preferred Qualifications

Capable of independent problem solving and self-motivated
4+ years' experience or related experience in a data center environment
Strong communicator at all levels with excellent oral and written skills to a variety of audiences
Ability to build and grow relationships and collaborate with other teams
Prior experience in DC operations, supply chain, DC Construction
Experience with DCIM (Data Center Infrastructure Management) tools
Possess a global perspective with the ability to understand and work effectively in a culturally diverse organization
Ability to manage key stakeholder interests while at the same time managing conflicting priorities and business interests

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