Disaster Recovery Operations Manager

22 hours ago


San Jose, California, United States 1800 Water Damage of San Jose Full time
Job Title: Disaster Recovery Operations ManagerDescription:We are seeking an experienced Disaster Recovery Operations Manager to join our team at 1-800 WATER DAMAGE in San Jose. As a key member of our mitigation department, you will be responsible for managing the crew, supervising technicians and departments, developing project budgets, and ensuring seamless customer relations with insurance adjusters and property owners.

Responsibilities include:

  • Managing the Mitigation and Reconstruction Crew
  • Identifying new business opportunities and growth prospects
  • Supervising technicians and coordinating departmental activities
  • Developing and maintaining accurate project budgets
  • Conducting inspections and estimating all mitigation and reconstruction jobs
  • Fostering excellent relationships with insurance adjusters and property owners

Candidates should possess:

  • A high school diploma or equivalent
  • Proficiency in computer software and technology
  • Experience with MICA, Xactimate, Symbility, and other relevant tools
  • Strong communication skills with customers and adjusters
  • Demonstrated knowledge and experience in water, fire, mold, sewer, and biohazard restoration

Preferred qualifications include safety training, certifications, and/or other licenses like IICRC certification.

Estimated salary range is $65,000 - $90,000 per year, depending on experience and qualifications.



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