Disaster Recovery Operations Manager

4 days ago


San Jose, California, United States Diverse Lynx Full time

Incident Management Expert Wanted

At Diverse Lynx LLC, we're committed to delivering exceptional service to our clients. We're looking for a skilled Incident Manager to join our team in San Jose, CA. As an Incident Manager, you'll be responsible for minimizing the impact of incidents on our business operations.

Your Key Responsibilities:

  1. Experience in incident management, with a focus on quick resolution and minimal disruption.
  2. Drive root cause analysis and corrective actions for high-impact incidents.
  3. Communicate effectively with stakeholders, preparing incident reports and conducting post-mortem analyses.
  4. Mentor junior team members, promoting knowledge sharing and best practices.
  5. Partner with the change management team to ensure application/product availability.

What We Offer:

  • A competitive salary range of $120,000 - $150,000 per annum.
  • A dynamic work environment with opportunities for growth and development.
  • A diverse and inclusive workplace culture.

Requirements:

  • 4-6 years of experience as an Incident Manager.
  • Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder management skills.


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