Technical Systems Management Lead
5 days ago
About the Role:
We are seeking an experienced Technical Systems Management Lead to oversee and manage a skilled technical team within our professional services organization. The ideal candidate will have a strong technical background, proven leadership experience, and a history of managing teams in dynamic environments.
The role encompasses responsibilities across three core areas: Team Management, Administrative Compliance, and Hands-on Technical Oversight. You will collaborate with IT Consulting leadership, management teams, and clients to assess needs, define deliverables, and establish timelines. Your technical expertise will ensure smooth operation of hardware, software, and network infrastructure while addressing system issues as they arise.
Key Responsibilities:
- Team Management:
- Lead and manage systems teams in the USA and Asia.
- Provide performance assessments, coaching, and training.
- Manage team schedules, track billable hours, and ensure compliance with SLAs.
- Technical Responsibilities:
- Oversee system infrastructure architecture, virtualization, AWS, Windows and Linux servers, Active Directory, identity management, and security practices.
- Handle installations, upgrades, and configurations of hardware/software.
- Ensure system performance, data security, and disaster recovery operations.
- Resolve escalated issues and provide technical support to stakeholders.
- Administrative Compliance:
- Maintain local company networks and ensure systems comply with legal and company guidelines.
- Manage vendor contracts, software licenses, and IT budgets.
- Conduct regular audits of team practices to ensure operational efficiency.
Required Qualifications:
- At least 3 years of experience managing technical teams.
- Proficiency in system design, configuration, and analysis.
- Expertise in networks, cloud computing, Active Directory, and VMWare.
- Hands-on experience with enterprise storage solutions, Veeam backup, and Linux systems.
- Familiarity with Microsoft 365, G Suite administration, SSO/MFA integration, and AWS systems.
- Windows PowerShell and Office 365 experience.
- Strong communication skills and problem-solving aptitude.
- Bachelor's degree in Computer Science, IT, or related field.
Estimated Salary Range:$120,000 - $180,000 per annum, depending on experience and qualifications. This is a competitive salary range for a senior-level position in the IT industry, considering factors such as location (Milpitas, CA), job requirements, and industry standards.
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