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Healthcare Support Specialist

2 months ago

Akron, Ohio, United States Cleveland Clinic Full time
Join Cleveland Clinic Akron General, a leader in providing exceptional healthcare services to the community for over a century.

At Akron General, you will collaborate with top-tier healthcare professionals, receiving support and appreciation while paving the way for a fulfilling career with one of the most esteemed healthcare organizations globally.


Our facility boasts one of the largest multispecialty centers in the Akron region and throughout Northeast Ohio, dedicated to diagnosing and treating cardiovascular conditions.

As a Healthcare Support Specialist, you will apply your medical assisting expertise to care for cardiology patients under the guidance of a physician or nurse.

In this role, you will be proficient in conducting health assessments, collecting samples, administering medications, updating patient records, ensuring medical supplies are available, maintaining examination rooms, and monitoring, documenting, and communicating patients' health statuses.

Additionally, you will undertake various administrative responsibilities, such as scheduling appointments and registering patients, providing a unique opportunity to enhance your skill set.


The ideal candidate will:
- Prioritize patient care.
- Exhibit a strong work ethic.
- Excel in a collaborative environment.
- Demonstrate critical thinking and problem-solving skills for the benefit of patients.

By embracing this opportunity, you will embark on a rewarding career that makes a significant impact on the lives of others. Cleveland Clinic is committed to supporting your professional development through tuition reimbursement and growth opportunities.

At Cleveland Clinic, we recognize what matters most.

We treat our caregivers as family and continuously seek ways to support you.


We offer:

resources for learning and development, a rewarding career path for all, and comprehensive benefits that prioritize your health, well-being, and future.

Joining Cleveland Clinic means becoming part of a supportive caregiver community united by shared values and a commitment to excellence in healthcare.


Key Responsibilities:


- Assist in conducting screenings and treatments by gathering health maintenance information, collecting samples, performing tests, and documenting patient care.

- Update health maintenance records during patient visits, accurately identifying medication changes and updating allergy information.

- Monitor and communicate any changes in patient conditions. Administer specific medications under the direction of the healthcare provider.

- Maintain medical equipment and supplies, including reordering, stocking, cleaning, and troubleshooting.

- Ensure examination areas are kept in optimal condition.

- Support pre-visit planning by updating health maintenance information.

- Perform assigned administrative or clerical tasks, including filing, reception, scheduling, data entry, and patient registration.

- Carry out other duties as assigned.

Qualifications:
- Must be a graduate from an accredited Medical Assisting Program.
- Military training as a Hospital Corpsman, Combat Medic, or Medical Service Technician will be considered.
- Current clinical proficiency is required.
- Completion of a clinical externship is preferred (extensive clinical experience may be considered in lieu of formal externship).

Certifications:
- Certification as a Medical Assistant is required within 90 days of hire. Certification from the American Association of Medical Assistants is preferred.
- Successful completion of Basic Life Support (BLS) through the American Heart Association is required during the new hire period.

Work Environment:
- Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
- Must be able to perform in a high-pressure environment and take appropriate actions.

Physical Requirements:
- Manual dexterity to operate office equipment.
- May require extended periods of standing, walking, or sitting.
- Good visual acuity through normal or corrected vision.


Must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Walking or standing will be required to a significant degree; sitting, pushing, and/or pulling of arm or leg controls may also be necessary.

Personal Protective Equipment:
- Adhere to standard precautions using personal protective equipment as required.


Salary information may vary and does not represent data obtained directly from Cleveland Clinic.

We encourage all candidates to discuss salary specifics during the application and hiring process.

Cleveland Clinic Health System is proud to be an equal opportunity employer: Women / Minorities / Veterans / Individuals with Disabilities