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Senior Project Manager

2 months ago


Seattle, Washington, United States HIKINEX Full time
About the Role

We are seeking a highly skilled Senior Project Engineer to join our team at HIKINEX. As a key member of our IT department, you will be responsible for driving our client's success by spearheading the design, implementation, and optimization of IT infrastructure projects.

Key Responsibilities:
  • Project Planning and Execution: Conduct thorough network discoveries and client onboarding, delivering infrastructure upgrades aligned with industry best practices.
  • Troubleshooting and Resolution: Resolve complex technical issues efficiently to uphold client satisfaction and minimize escalations.
  • Documentation and Reporting: Maintain precise client documentation encompassing system configurations, changes, and best practices.
  • Project Management: Manage project timelines, budgets, and resources to achieve efficient project completion. Track and report project metrics to demonstrate accountability.
  • Process Improvement: Contribute actively to refining internal processes and guidelines, identifying areas for improvement and proposing enhancements.
  • Team Collaboration: Collaborate with the IT team, sharing knowledge and mentoring junior staff to foster growth and development.
  • Technical Expertise: Demonstrate expertise in physical and virtual infrastructure, networking, and Microsoft environments. Stay updated on emerging technologies and pursue relevant certifications.
  • Client Relationships: Cultivate strong client relationships, understanding their unique needs and delivering proactive solutions that drive their success.
Qualifications:
  • Experience: 7+ years in relevant IT fields with a proven track record of successful project delivery.
  • Education: Associate or bachelor's degree in computer science, information sciences, or related field preferred.
  • Technical Skills: Strong understanding of network infrastructure, virtualization, server administration, cloud technologies, and cybersecurity principles.
  • Soft Skills: Excellent communication, collaboration, problem-solving, and time-management skills. Ability to adapt to changing priorities and excel in a fast-paced environment.
  • Leadership: Proven ability to lead projects, mentor team members, and take ownership of outcomes.