Healthcare Service Coordinator
2 hours ago
Patient Services: As a key member of our team at Advocate Aurora Health, you will provide exceptional service to patients who arrive for appointments or contact us by phone or in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters. Your role will involve working closely with patients, families, and healthcare teams to ensure seamless communication and high-quality care. You will be responsible for providing accurate and timely information, resolving issues, and making referrals as needed. If you are a detail-oriented and customer-focused individual who is passionate about delivering excellent patient care, we encourage you to apply for this rewarding role.
Key Responsibilities:
- Provide exceptional patient service and support
- Communicate effectively with patients, families, and healthcare teams
- Resolve issues and make referrals as needed
- Ensure accurate and timely information is provided to patients
- Work collaboratively with the healthcare team to ensure seamless communication and high-quality care
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Detail-oriented and organized
- Ability to maintain confidentiality and handle sensitive information
What We Offer:
- A rewarding and challenging work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- A collaborative and supportive team environment
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