Service Advisor

4 weeks ago


Smithfield, Ohio, United States Balise Auto Full time
Job Summary

As a Service Advisor at Balise Auto, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests. Your primary focus will be on meeting and greeting customers, reviewing vehicle diagnoses, and recommending necessary maintenance and repairs. You will also be responsible for preparing accurate estimates, monitoring progress, and updating customers on the status of their vehicles.

Key Responsibilities

* Meet and greet customers, review vehicle diagnoses, and recommend necessary maintenance and repairs
* Prepare accurate estimates and monitor progress
* Update customers on the status of their vehicles
* Ensure a seamless experience for our guests

Requirements

* Excellent communication and customer service skills
* Ability to work in a fast-paced environment
* Strong negotiation and emotional intelligence
* CDK DMS experience preferred but not required

Benefits

* Competitive compensation and paid weekly
* Comprehensive health, dental, and vision insurance
* 401(k) with company match
* Paid time-off and holidays
* Employee discounts on vehicles, parts, and services

Environmental and Physical Requirements

* While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear
* Ability to lift up to 25 pounds

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