Enterprise Customer Success Manager
4 weeks ago
Zencity is a pioneering startup revolutionizing the way governments engage with their residents. Our innovative platform and survey solution leverage advanced NLP and ML algorithms to empower data-driven decision-making. As a global team of urban enthusiasts and data experts, we work with over 300 cities worldwide.
Job SummaryWe're seeking an experienced Enterprise Customer Success Manager to drive the customer journey and build impactful relationships with our clients. As a trusted advisor to police departments, law enforcement professionals, and government agencies, you'll provide thought partnership and guidance to executives, train junior staff, and deliver value to clients.
Key Responsibilities- Drive customer success and growth through proactive engagement and strategic partnerships
- Develop and maintain strong relationships with high-level government officials and executives
- Provide expert guidance and training to junior staff and clients
- Proactively deliver value to clients through data-driven insights and solutions
- Collaborate with internal resources to achieve business objectives
- 7+ years of experience in customer success, strategic consulting, or similar roles
- Professional experience within the public safety industry
- Strong relationship-building skills and professional presence in fast-paced environments
- Strong digital and technical skills to simplify complex products for low-digital-proficiency audiences
- Availability to travel 25%
Zencity is a mission-driven startup dedicated to leveraging data and technology to improve life in cities. We're passionate about working with governments to make data-driven decisions and create positive change.
-
Customer Success Manager
4 weeks ago
New York, New York, United States ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeAbout the RoleWe are seeking an experienced Customer Success Manager to join our team and take ownership of a portfolio of high-value clients. As a key member of our Customer Success team, you will be responsible for driving client satisfaction, retention, and growth.Key ResponsibilitiesDevelop and execute customized account plans to drive client adoption,...
-
Enterprise Customer Success Manager
4 weeks ago
New York, New York, United States Wix Full time{"title": "Enterprise Customer Success Manager", "description": "Unlock Business Potential with WixAs a key member of our Enterprise team, you will be responsible for driving customer success and growth for our largest clients. Your expertise will help them maximize their online presence and achieve their business goals.Key Responsibilities:Partner with...
-
Enterprise Customer Success Manager
3 weeks ago
New York, New York, United States Herald Full timeAbout UsHerald is a pioneering company in the insurtech space, dedicated to building digital infrastructure for commercial insurance. Our mission is to simplify the insurance buying process for developers, providing a single API to access quotes from multiple carriers. We're a team of insurtech veterans with a proven track record of innovation and...
-
Enterprise Customer Success Manager
1 week ago
New York, New York, United States Herald Full timeAbout UsHerald is a pioneering company in the insurtech space, dedicated to building digital infrastructure for commercial insurance. Our mission is to simplify the insurance buying process for developers, providing a single API to access quotes from multiple carriers. We're a team of insurtech veterans with a proven track record of innovation and...
-
Enterprise Customer Success Manager
4 days ago
New York, New York, United States Box Full timeAbout BoxBox is the world's leading Content Cloud, trusted by over 115,000 organizations worldwide, including nearly 70% of the Fortune 500. Our mission is to bring intelligence to the world of content management and empower our customers to transform workflows across their organizations.Job SummaryWe are seeking an experienced Enterprise Customer Success...
-
Enterprise Customer Success Manager
4 weeks ago
New York, New York, United States DataSnipper Full timeAbout DataSnipperDataSnipper is a leading provider of intelligent automation solutions for the audit and finance industries. Our innovative platform is transforming the way businesses operate, and we're looking for a talented individual to join our team as an Enterprise Customer Success Manager.Job SummaryWe're seeking a seasoned professional with a proven...
-
Enterprise Customer Success Manager
4 weeks ago
New York, New York, United States Atlassian Full timeAbout the RoleWe are seeking an experienced Enterprise Customer Success Manager to join our team at Atlassian. As a key member of our Customer Success organization, you will be responsible for driving customer value realization and ensuring the successful adoption and expansion of our solutions.Key ResponsibilitiesDevelop and execute customer success plans...
-
Enterprise Customer Success Manager
4 weeks ago
New York, New York, United States Atlassian Full timeAbout the RoleWe are seeking an experienced Enterprise Customer Success Manager to join our team at Atlassian. As a key member of our Customer Success organization, you will be responsible for driving customer success and growth across our enterprise customer base.Key ResponsibilitiesDevelop and execute customer success plans to ensure customers achieve...
-
Enterprise Customer Success Manager
2 weeks ago
New York, New York, United States Box Full timeUnlock the Power of Content Management with BoxAt Box, we're revolutionizing the way organizations work with content. As an Enterprise Customer Success Manager, you'll play a critical role in ensuring our top-tier customers achieve unparalleled success with our platform.What You'll DoDevelop and execute customized onboarding plans to drive seamless adoption...
-
Enterprise Customer Success Manager
4 weeks ago
New York, New York, United States Wunderkind Full timeAbout the RoleWe are seeking a highly skilled and experienced Enterprise Customer Success Manager to join our team at Wunderkind. As a key member of our customer success team, you will be responsible for driving the success of our Enterprise customers, developing strategic relationships, and delivering exceptional customer experiences.Key...
-
Enterprise Customer Success Manager
5 days ago
New York, New York, United States Wix Full timeJob DescriptionAt Wix, we're seeking a highly skilled Enterprise Customer Success Manager to join our team. As a trusted partner and consultant, you will own a book of business of Wix enterprise accounts and provide guidance on launching and optimizing their Wix deployment following web development best practices.Key ResponsibilitiesPartner with Product...
-
Enterprise Customer Success Manager
3 weeks ago
New York, New York, United States DataSnipper Full timeAbout DataSnipperDataSnipper is a pioneering force in the intelligent automation platform, revolutionizing the world of audit and finance. Founded in 2017, the company has experienced rapid growth, earning the title of the fastest-growing software company in the Netherlands according to Deloitte Fast50. With a strong presence in over 125+ countries and a...
-
Enterprise Customer Success Manager
3 weeks ago
New York, New York, United States Navan Full timeEnterprise Customer Success ManagerAs a trusted advisor to key named/strategic customers, you will help them succeed with our platform and ensure they receive maximum value from our solution throughout their lifecycle. You'll be responsible for understanding customer requirements, implementing and onboarding new customers, conducting product training,...
-
Enterprise Customer Success Manager
1 day ago
New York, New York, United States Navan Full timeJob DescriptionAs a key member of our Navan team, you will play a critical role in ensuring the success of our Enterprise customers. This involves building strong relationships with our C-suite clients, understanding their requirements, and implementing effective solutions to drive adoption and retention.You will work closely with our customer-facing teams,...
-
Enterprise Customer Success Manager
2 weeks ago
New York, New York, United States Datadog Full timeAbout the RoleWe are seeking a highly skilled Enterprise Customer Success Manager to join our team at Datadog. As a key member of our customer success organization, you will be responsible for driving new product attachment and building strong relationships with our largest and most strategic customers.Key ResponsibilitiesPartner with Enterprise Account...
-
Enterprise Customer Success Manager
2 weeks ago
New York, New York, United States Global Relay Full timeJob Title: Enterprise Customer Success SpecialistAbout the Role:We are seeking an experienced Enterprise Customer Success Specialist to join our team at Global Relay. As a key member of our Customer Success team, you will be responsible for leading and managing relationships with our marquee customers, providing world-class customer service, and driving...
-
Customer Success Manager
4 weeks ago
New York, New York, United States ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team. As a key member of our CSM team, you will be responsible for driving customer satisfaction and retention across our client base.The CompanyWe are a globally established, best-in-class solution provider, offering a social and email management platform.Our platform is...
-
Enterprise Customer Success Manager
3 weeks ago
New York, New York, United States Trustpilot Full timeAbout the RoleWe're seeking a highly skilled Enterprise Customer Success Manager to join our team at Trustpilot. As a key member of our Enterprise Customer Success team, you will be responsible for managing strategic and key customers to build a success plan that maximizes the Trustpilot review platform.Key ResponsibilitiesDevelop and execute customized...
-
Enterprise Customer Success Manager
3 weeks ago
New York, New York, United States Tennr Full time{"title": "Customer Success Manager", "description": "About TennrTennr is a NYC-based tech company that's revolutionizing the way healthcare providers communicate. Our innovative solution, RaeLLM, is a game-changer in the industry.What You'll DoBe a Tennr expert and deliver exceptional customer experiences for our enterprise customers.Focus on expanding...
-
Enterprise Customer Success Senior Manager
3 weeks ago
New York, New York, United States Careers at Roambee Full time{"title": "Enterprise Customer Success Senior Manager", "description": "Job Title: Enterprise Customer Success Senior ManagerRoambee is seeking an experienced Enterprise Customer Success Senior Manager to enhance its market presence and intelligence solution offerings.This role involves a consultative, value-driven sales strategy targeting major enterprises...