Senior Administrative Associate, Business Services
3 weeks ago
We are seeking a highly skilled and detail-oriented Senior Administrative Associate to join our Business Services team at the University of Texas at Austin. This role will be responsible for managing student billing and course scheduling, providing exceptional customer service, and collaborating with leadership to streamline business operations.
Key Responsibilities- Manage day-to-day student billing and payments with precision and care
- Provide a high-touch customer service experience to students and prospective students
- Foster and maintain positive working relationships with Financial Aid Officers, Dean's Office, and Bursar's Office administrators
- Oversee the Student Billing inbox, ensuring timely and accurate responses to all inquiries
- Collaborate closely with leadership to streamline business operations
- Serve as the primary liaison for Student Affairs and Dean's Office team members in matters related to scheduling
- Orchestrate classroom assignments for all on-campus class sessions, maximizing resource utilization
- Bachelor's degree and three years' of professional administrative experience, or high school graduation or GED, and seven years of professional administrative experience, including one year of experience at the Administrative Assistant level
- Service-minded approach to executing job functions
- Sharp attention to detail, innovative problem-solving skills, and collaborative approach to problem-solving
- Strong interpersonal and communication skills, both written and verbal
- Demonstrated ability to maintain confidentiality and manage sensitive information
- Proficient with Microsoft Office suite, and other common office technology
- Experience working with university faculty, staff, and students
- Experience and familiarity with UT Austin structure, policies, procedures, and administrative functions
- Experience with UT Austin student billing and related policies
- Experience with military educational benefits and related policies
- Experience with UT Austin course scheduling and related policies
The University of Texas at Austin offers a competitive salary range of $45,000 + depending on qualifications, as well as a comprehensive benefits package, including health, dental, and vision insurance, retirement plan, and paid time off.
This is an Austin, Texas-based position and is eligible for Hybrid work. Applicants must be legally authorized to work for any employer in the United States. This position is not eligible for sponsorship of work visas.
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