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School Relationship Manager

2 months ago

Farmington Hills, Michigan, United States Smile Programs Mobile Dentists Full time
Job Title: School Relationship Manager

Smile America Partners, the nation's leading in-school dental program, is seeking a highly motivated and organized School Relationship Manager to join our team. As a key member of our operations team, you will play a critical role in developing and sustaining close working relationships with school contacts to drive participation, ensure successful dental visits, and expand our services to children in need.

Key Responsibilities:
  • Develop and maintain strong relationships with school contacts, including nurses, receptionists, and other key stakeholders.
  • Serve as the primary point of contact for all school interactions, pre-visit and post-visit.
  • Monitor form receipt and encourage participation, identifying issues with patient count for upcoming visits.
  • Coordinate visit logistics with school contacts, ensuring dental teams have necessary information on visit dates.
  • Manage and compile visit lists and patient information for school contacts and dental teams.
  • Review feedback from school contacts and elevate as appropriate.
Requirements:
  • Minimum 2 years' experience in customer service or a related field.
  • College degree preferred, but not required.
About Smile America Partners:

Smile America Partners is a leading provider of in-school dental services, serving over 500,000 children per year. Our mission is to bring exceptional dental care to underserved children, improving their oral health and overall well-being. We are committed to providing a rewarding work environment, competitive compensation, and excellent benefits.

Smile America Partners is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status.