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Optical Sales Professional

2 months ago

Cranberry Isles, Maine, United States National Vision Full time

Job Summary

We are seeking a highly motivated and customer-focused Optical Sales Professional to join our team at National Vision. As a key member of our sales team, you will be responsible for providing exceptional customer service and selling eyewear to customers.

Key Responsibilities

  • Meet National Vision's sales and company objectives by providing excellent customer service and selling eyewear to customers.
  • Adhere to National Vision's Code of Conduct to ensure a professional and productive environment for associates.
  • Work to bring National Vision's Mission, Vision, and Values to life by fostering an inclusive and respectful environment for associates and customers.
  • Assist with dispensing eyeglasses and contact lenses to customers, as permitted by state law.
  • Perform insertion and removal training of contact lenses to customers, as permitted by state law.
  • Educate clients on proper eyeglass and contact lens care.
  • Maintain accurate and organized patient records.
  • Notify customers when orders are ready or of any delays.
  • Assist customers with picking out eyewear, recommending appropriate products for lifestyle and Rx.
  • Answer, screen, and forward incoming phone calls in accordance with National Vision protocol.
  • Diligently maintain the cleanliness of all equipment, workstations, and the overall facility on a daily basis according to safety protocols.
  • Ensure inventory control and loss prevention procedures are followed at all times.
  • Maintain visual merchandising according to Brand and Company Standards.

Requirements

  • 1+ years related experience or training in retail/customer service preferred.
  • Strong selling skills, aimed at meeting both the store's and self-sales targets, by following company policies.
  • In some locations, bilingual abilities preferred.
  • Ability to give instruction in a clear and concise manner to customers.
  • Ability to interact with all levels of employees in a courteous, professional manner at all times.

Education: High School Diploma or equivalent required