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Customer Service Representative

1 month ago


East Providence, Rhode Island, United States VIMO INC Full time
Job Details

Job Location: Orange, VA - Orange, VA

Remote Type: Fully Remote

Position Type: Full Time

Salary Range: $16.00 Hourly

Job Category: Customer Service

Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities:

  • Manage customer accounts and provide technical support
  • Deliver the highest level of customer service experience consistently
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)

Requirements:

  • 18 years of age or older
  • Minimum Internet Speed of 35 mb/s
  • Dedicated, private, and secure workspace
  • Personal laptop or desktop computer required for the Training Period
  • Commit to full attendance during the 3-week Training period
  • Complete a background check and health screening
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required

What We Offer:

  • Paid Training
  • Full-Time, Seasonal temp-to-permanent roles
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)