Customer Service Representative

4 weeks ago


Providence, Rhode Island, United States Rhode Island Blood Center Full time

Job Summary:

We are seeking a highly skilled and compassionate Customer Service Representative to join our team at the Rhode Island Blood Center. As a Customer Service Representative, you will be responsible for greeting and registering donors, providing exceptional customer service, and ensuring a positive experience for all donors.

Key Responsibilities:

  • Greet and register all presenting donors professionally.
  • Provide customer service by acknowledging the donor in a respectful manner and striving to provide each donor with a positive and pleasant experience.
  • Observe all safety/OSHA policies and FDA and AABB guidelines & regulations.
  • Foster team work and the ability to work well with different personality types, adaptable to different working surroundings, flexible and dependable.
  • Maintain donor/patient confidentiality at all times.

Requirements:

  • High school diploma or equivalent required.
  • Superior customer service skills are essential in this role.
  • Must be able to fluently speak, read, write, and comprehend English.

Working Conditions:

This position is full time 35 hours a week. Starting pay of $18.02.



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