Customer Service Representative

4 weeks ago


Providence, Rhode Island, United States Sonic Healthcare Full time
Job Summary:

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Sonic Healthcare USA. As a key member of our Sales Department, you will be responsible for providing exceptional customer-focused service, managing daily administrative tasks, and championing safety, compliance, and quality control.

About the Role:

This is a full-time position with a competitive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan with a generous company match. You will have the opportunity to work in a fast-paced environment, utilizing your excellent communication skills and ability to work independently and in a group setting.

Responsibilities:

• Manage daily administrative tasks to ensure the Sales Department runs smoothly
• Handle and prioritize customer requests
• Provide exceptional customer-focused service
• Update and maintain computer-tracking spreadsheet for IT Implementation
• Champion safety, compliance, and quality control

Requirements:

• High School Diploma or equivalent
• Excellent communication skills
• Ability to work in a fast-paced environment
• Strong knowledge of company operating systems and Microsoft Word, Excel, Office, and Adobe

What We Offer:

• Appreciation for your work
• A feeling of satisfaction that you've helped people
• Opportunity to grow in your profession
• Free lab services for you and your eligible dependents
• Work-life balance, including Paid Time Off and Paid Holidays
• Competitive benefits including medical, dental, and vision insurance
• Help saving for retirement, with a 401(k) that includes a generous company match

Equal Opportunity Employer:

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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