Sales Associate
2 weeks ago
Position Title: Sales Associate
Department: Customer Service
Reports to: Store Manager
Location: Sharks Ice Fremont
Employment Status: Part-time, Non-exempt
Compensation: $20.86/hour
Position Summary:
The Sales Associate is accountable for managing all monetary transactions related to admissions, equipment rentals, lessons, and merchandise sales.
Shift Details:
- Shifts may vary based on operational needs and can extend up to 8 hours, including weekends and holidays.
Key Responsibilities:
- Responds to phone calls and public inquiries, providing information about sessions, lessons, and fees.
- Familiarizes and communicates all relevant programs and policies.
- Maintains cleanliness and organization at the front desk.
- Assists management with registrations and processing as needed.
- Delivers exceptional customer service while ensuring adherence to policies.
- Understands emergency protocols and evacuation procedures.
- Contributes to the overall cleanliness of the facility.
- Performs additional tasks as assigned.
- Knows the appropriate channels to seek out information when necessary.
Qualifications:
- Proven ability to work with numerical data and engage with the public.
- Strong communication and customer service skills.
- Positive demeanor and self-motivated.
- Ability to stand for extended periods.
- Willingness to work in a cooler environment.
- Must pass a background check with no felony convictions and maintain a clean driving record.
- Required to wear the designated uniform during all shifts.
- Team-oriented mindset.
- Comfortable interacting with individuals of all ages.
- Quick learner with the ability to adapt to new tasks.
Benefits:
- Hourly wage of $20.86.
- Referral bonus of $200 for each successful hire.
- Complimentary employee parking.
- 30% discount at the Pro Shop.
- Pet insurance options available.
- Enjoyable work atmosphere.
- Discounts on food and beverages at affiliated venues.
- Complimentary tickets for select events.
- Free ice skating opportunities at various locations.
Diversity and Inclusion Commitment:
At Sharks Sports and Entertainment, we value and celebrate the diverse experiences and talents of our team members. We believe that a variety of backgrounds and skills, paired with passion, are essential for innovation and excellence. We encourage individuals from all backgrounds to apply and are happy to provide accommodations during the interview process.
Equal Opportunity Employer:
Sharks Sports and Entertainment is committed to making employment decisions without regard to race, color, age, sex, sexual orientation, gender identity, national origin, marital status, disability, military service, or any other classification protected by applicable laws.
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