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Retail Sales Associate

2 months ago

Fremont, California, United States Total Wine & More Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Total Wine & More. As a Retail Sales Associate, you will play a vital role in providing exceptional customer service, building relationships with customers, and driving sales growth.

Key Responsibilities:
  • Customer Service: Greet and engage with customers, answer questions, and provide product recommendations to ensure a positive shopping experience.
  • Cash Handling and Transactions: Process customer transactions, handle cash, credit card payments, and operate a point-of-sale system.
  • Inventory Management: Replenish and maintain inventory levels, including stocking shelves, rotating products, and ensuring accurate inventory counts.
  • Visual Merchandising: Maintain store visual presentation, including setting up displays, arranging merchandise, and ensuring a clean and organized store environment.
  • Team Collaboration: Work collaboratively with the sales team to achieve sales goals, provide support during peak periods, and maintain a positive and productive work environment.
Requirements:
  • Age: 21 years or older
  • Flexibility: Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Technology Skills: Proficiency in using technology, including point-of-sale systems, inventory management software, and other tools necessary for the role
  • Experience: 1 year of retail sales experience, preferably in a customer-facing role, with a focus on sales, customer service, and inventory management
  • Interpersonal Skills: Strong communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management
  • Physical Demands: Ability to stand for long periods, lift up to 50 pounds, and climb ladders as needed
Benefits:
  • Paid Time Off (PTO): Accrued PTO for vacation, sick leave, and personal days
  • Store Discounts: Discounts on wine, beer, spirits, and other products
  • Health Insurance: Medical, prescription, dental, and vision insurance
  • 401(k) and Other Benefits: 401(k) plan, HSA, FSA, pre-tax commuter benefits, disability and life insurance, and more