Laser Equipment Service Specialist
2 weeks ago
We are seeking a dedicated professional to provide comprehensive support for our laser systems. This role encompasses installation, maintenance, and training related to Amada Laser technologies. The technician will also engage in similar activities for Punch Press and combination machines, ensuring optimal performance and customer satisfaction.
Key Responsibilities:- Diagnose and resolve issues in mechanical, hydraulic, pneumatic, electrical, and control systems.
- Interpret and execute layout drawings and blueprints for equipment installation.
- Document service activities and submit expense reports regularly.
- Maintain effective communication with clients and provide exceptional customer service.
- Oversee the complete installation process at client locations, utilizing hand tools and adhering to safety protocols.
- Conduct training sessions for customers on operation, applications, software, and programming.
- Utilize Amada applications software for line control and part programming.
- Travel within designated territories to provide on-site support.
- Lift and handle equipment weighing up to 50 lbs as required.
- A four-year degree in Electronics or a two-year degree with relevant experience.
- Proficient in analyzing and repairing various systems, including mechanical and electrical.
- Skilled in using hand tools, Volt/Ohm meters, and oscilloscopes.
- Familiarity with computer systems and Windows operating environments.
- Able to read and interpret technical drawings.
- Accountable for delivering exceptional service and support throughout the customer’s experience.
- Regular travel within assigned regions, with occasional overnight stays.
Hourly rate: $30.00
Benefits Offered:- Medical, Dental, and Vision Insurance
- 401(K) Plan
- Life Insurance
- Guardian Gap Insurance
- Employee Assistance Program
- Long-Term Disability Coverage
- Provided Tools, Uniform, Laptop, and Cellphone
Ability to lift an average weight of 50 lbs on a daily basis.
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