Dental Office Coordinator

4 days ago


Williamsburg, Virginia, United States Williamsburg Cosmetic Dentistry Full time

Overview:

Williamsburg Cosmetic Dentistry is seeking a highly skilled and organized Dental Receptionist to join our team. As a key member of our front office, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.

Responsibilities:

  • Greet and welcome patients, creating a positive first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You'll Gain:

  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front-loaded education and training, providing opportunities to develop to your full potential
  • Opportunity to be part of a secure company with 20+ years of industry-leading experience, providing a stable career with unlimited growth potential

Qualifications:

  • Minimum Qualifications
    • Experience working in a fast-paced and customer-centric environment
    • Excellent communication and organizational skills
  • Preferred Experience
    • 1+ years of experience in a dental or medical setting
    • 1+ years of experience with insurance billing and accounts receivable
    • Dentrix or other dental software experience

Physical Requirements:

  • Ability to perform essential duties satisfactorily with or without reasonable accommodation
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times
  • Availability to attend virtual training sessions (or in-person) periodically throughout the year

At Williamsburg Cosmetic Dentistry, we are committed to living our core values, which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.



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