Dental Office Coordinator

1 week ago


Williamsburg, Virginia, United States Williamsburg Cosmetic Dentistry Full time
Overview

Williamsburg Cosmetic Dentistry is seeking a highly skilled and motivated Dental Receptionist to join our team. As a key member of our front office, you will be responsible for providing exceptional patient care and support to our patients and providers.

Responsibilities
  • Patient Greeting and Communication: Greet and welcome patients as they enter the office, creating a positive first impression of our team.
  • Front Office Duties: Manage front office tasks, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
  • Scheduling and Records: Utilize Dentrix for patient scheduling and records, ensuring accurate and up-to-date information.
  • Insurance and Billing: File patient insurance claims, follow up on outstanding claims, and verify benefits and coverage.
  • Accounts Receivable: Post insurance and patient payments, and process accounts receivable in a timely and efficient manner.
  • Treatment Plan Fees and Payment Options: Review treatment plan fees and payment options with patients, ensuring they understand their financial responsibilities.
What You'll Gain
  • Competitive Benefits: Enjoy competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off).
  • Front-Loaded Education and Training: Receive comprehensive education and training, enabling you to develop your skills and reach your full potential.
  • Opportunity for Growth: Join a stable and secure company with unlimited growth potential, providing a long-term career path.
Qualifications
  • Experience: Minimum 1+ years of experience in a fast-paced, customer-centric environment.
  • Communication and Organizational Skills: Excellent communication and organizational skills, with the ability to multitask and prioritize tasks effectively.
  • HIPAA Training: Regular HIPAA training will be required, and you will need to protect patient health information (PHI) and maintain data safeguards.

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