Bilingual Support Representative

2 days ago


Kenosha, Wisconsin, United States Uline Full time

We're looking for a talented and enthusiastic individual to join our team as a Bilingual Customer Service Representative. In this role, you'll be responsible for delivering exceptional customer experiences through order processing, communication, and problem-solving.

About the Role

As a Bilingual Customer Service Representative, you'll be part of a dynamic team that's passionate about providing legendary service to our customers. You'll have the opportunity to work with a variety of products and services, develop your skills and knowledge, and contribute to the success of our company.

Key Responsibilities
  • Process customer orders and inquiries in a collaborative call center environment.
  • Communicate with customers over phone, email, and chat to provide exceptional service.
  • Help customers navigate Uline's website and online ordering platform.
Requirements
  • High school diploma or equivalent; bachelor's degree preferred.
  • Prior customer service experience is a plus, but we'll train you to provide exceptional service.
  • Bilingual (English/Spanish) - fluent in both verbal and written forms.
What We Offer
  • Competitive annual salary: $58,000 - $72,000.
  • Complete medical, dental, vision, and life insurance coverage.
  • 401(k) with 6% employer match and multiple bonus programs, including profit sharing.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.

Join our team and take advantage of these amazing benefits and opportunities for growth and development



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