Order Fulfillment Specialist

3 days ago


Kenosha, Wisconsin, United States Uline Full time

Are you passionate about delivering exceptional customer experiences? Do you have strong communication and problem-solving skills? We're looking for a talented and enthusiastic individual to join our team as a Bilingual Customer Service Representative.

Job Description

In this role, you'll be responsible for processing customer orders and inquiries, communicating with customers via phone, email, and chat, and helping them navigate our website and online ordering platform.

Responsibilities
  • Process customer orders and inquiries in a collaborative call center environment using world-class technology.
  • Communicate with customers over phone, email, and chat to provide legendary service.
  • Help customers navigate Uline's website and online ordering platform.
Requirements
  • High school diploma or equivalent; bachelor's degree preferred.
  • Prior customer service experience is a plus, but we'll train you to provide exceptional service.
  • Bilingual (English/Spanish) - fluent in both verbal and written forms.
Benefits
  • Complete medical, dental, vision, and life insurance coverage.
  • 401(k) with 6% employer match and multiple bonus programs, including profit sharing.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.

Our Kenosha branch offers a competitive annual salary: $58,000 - $72,000. Join our team and take your career to the next level



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