Customer Service Ambassador

3 days ago


Kenosha, Wisconsin, United States Uline, Inc. Full time

Bilingual Customer Service Representative Role

Salary Range: $58,000 - $72,000 per year with bonuses

At Uline, Inc., we value exceptional customer experiences. As a Bilingual Customer Service Representative, you'll be the first point of contact for customers, resolving their inquiries and orders efficiently.

Job Responsibilities

  • Dig into order details to deliver top-notch service and resolve any issues promptly.
  • Communicate effectively with customers via phone, email, and chat.
  • Assist customers in navigating our website and online ordering system.
  • Develop product expertise to answer complex questions confidently.

Requirements

  • High school diploma or equivalent; Bachelor's degree preferred.
  • Prior customer service experience is an asset; we provide comprehensive training for success.
  • Bilingual (English / Spanish) fluency is required.

Perks and Benefits

  • We offer competitive medical, dental, vision, and life insurance coverage.
  • A 401(k) plan with a 6% employer match and multiple bonus programs are available.
  • Enjoy paid holidays and generous time off.
  • Tuition Assistance Program covers professional continuing education.

About Uline

We're North America's leading distributor of shipping, industrial, and packaging materials, employing over 9,000 staff across 13 locations.

Uline prioritizes employee well-being and diversity.



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