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Customer Service Representative

2 months ago

Zanesville, Ohio, United States BellStores Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at BellStores Inc. As a key member of our store staff, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Provide Excellent Customer Service: Greet customers in a friendly and welcoming manner, respond to their needs, and resolve any issues in a timely and professional manner.
  • Process Transactions: Handle customer transactions, including cash, credit, and debit payments, and maintain a high level of accuracy and attention to detail.
  • Stock and Merchandise: Restock shelves, coolers, and back rooms with merchandise, and maintain a clean and organized store environment.
  • Work with Colleagues: Collaborate with other store employees to achieve sales goals, resolve customer issues, and maintain a positive and productive work environment.
  • Maintain Store Appearance: Ensure the store is clean, well-maintained, and visually appealing, and report any maintenance or repair issues to management.
Requirements
  • Outgoing and Friendly: Possess excellent communication and interpersonal skills, and be able to work effectively with customers and colleagues.
  • Reliable and Honest: Demonstrate a strong work ethic, be reliable and honest, and maintain confidentiality when handling sensitive information.
  • Physical Demands: Be able to stand for long periods, lift up to 40 pounds, and perform other physical tasks as required by the job.