Customer Service Representative

2 months ago


Zanesville, Ohio, United States Love's Travel Stops & Country Stores Full time

About Us

At Love's Travel Stops & Country Stores, we're passionate about providing exceptional customer experiences and helping our team members grow. Our values of respect and inclusion drive our culture, and we're committed to creating a welcoming environment for all.

Job Summary

We're seeking a Customer Service Representative to join our retail team. As a key member of our team, you'll be responsible for providing top-notch customer service, operating the point of sale system, and maintaining a clean and organized store environment.

Key Responsibilities

  • Customer Service
    • Provide friendly and attentive service to customers, ensuring their needs are met and exceeded.
    • Resolve customer complaints in a professional and courteous manner.
  • Point of Sale Operations
    • Operate the point of sale system accurately and efficiently.
    • Process transactions, handle cash, and make change as needed.
  • Store Maintenance
    • Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms.
    • Restock shelves and merchandise as needed.
  • Teamwork
    • Collaborate with colleagues to achieve sales goals and provide excellent customer service.
    • Participate in team meetings and contribute to the development of new ideas and initiatives.

Requirements

  • Education
    • High school diploma or equivalent required.
  • Experience
    • Previous retail or customer service experience preferred.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and multitask effectively.
    • Basic math skills and accuracy with handling cash and operating a point of sale system.

What We Offer

  • Competitive Pay
    • Competitive hourly rate and opportunities for advancement.
  • Benefits
    • Medical, dental, and vision insurance.
    • 401(k) plan with matching contributions.
    • Employee assistance program.
  • Opportunities for Growth
    • Training and development programs to help you succeed in your role.
    • Opportunities for advancement and career growth within the company.


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