Customer Service Representative
2 months ago
About Us
At Love's Travel Stops & Country Stores, we're passionate about providing exceptional customer experiences and helping our team members grow. Our values of respect and inclusion drive our culture, and we're committed to creating a welcoming environment for all.
Job Summary
We're seeking a Customer Service Representative to join our retail team. As a key member of our team, you'll be responsible for providing top-notch customer service, operating the point of sale system, and maintaining a clean and organized store environment.
Key Responsibilities
- Customer Service
- Provide friendly and attentive service to customers, ensuring their needs are met and exceeded.
- Resolve customer complaints in a professional and courteous manner.
- Point of Sale Operations
- Operate the point of sale system accurately and efficiently.
- Process transactions, handle cash, and make change as needed.
- Store Maintenance
- Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms.
- Restock shelves and merchandise as needed.
- Teamwork
- Collaborate with colleagues to achieve sales goals and provide excellent customer service.
- Participate in team meetings and contribute to the development of new ideas and initiatives.
Requirements
- Education
- High school diploma or equivalent required.
- Experience
- Previous retail or customer service experience preferred.
- Skills
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic math skills and accuracy with handling cash and operating a point of sale system.
What We Offer
- Competitive Pay
- Competitive hourly rate and opportunities for advancement.
- Benefits
- Medical, dental, and vision insurance.
- 401(k) plan with matching contributions.
- Employee assistance program.
- Opportunities for Growth
- Training and development programs to help you succeed in your role.
- Opportunities for advancement and career growth within the company.
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