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Retail Banking Professional

2 months ago

Morton Grove, Illinois, United States Fifth Third Full time
About the Role

Fifth Third Bank is seeking a highly motivated and customer-focused Retail Banking Professional to join our team. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, providing personalized financial solutions, and driving sales growth.

Key Responsibilities
  • Customer Engagement: Develop and maintain strong relationships with customers, understanding their financial needs and providing tailored solutions.
  • Sales and Cross-Selling: Identify opportunities to sell and cross-sell our products and services, driving revenue growth and customer satisfaction.
  • Product Knowledge: Stay up-to-date on our products and services, including deposit, loan, and investment options, to provide expert advice to customers.
  • Risk Management: Ensure compliance with risk management policies and procedures, maintaining a high level of integrity and ethics in all interactions.
  • Team Collaboration: Work closely with colleagues to achieve sales and customer satisfaction goals, sharing best practices and expertise.
Requirements
  • Education: Bachelor's degree or equivalent work experience.
  • Experience: 1-2 years of experience in a sales or customer-facing role, preferably in the financial services industry.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong analytical and problem-solving skills.
About Fifth Third Bank

Fifth Third Bank is a leading financial institution committed to delivering exceptional customer service and building long-term relationships with our customers. We offer a dynamic and inclusive work environment, with opportunities for growth and development.