Corporate Customer Service Representative
3 weeks ago
As a Corporate Customer Contact Center Specialist at The General, you will be responsible for responding to and resolving incoming customer calls regarding Retail and Business Online Banking products. This includes balance and transaction inquiries, online bill payment enrollments, bill payment and account transfer assistance, bank-to-bank transfers, eStatement and document delivery assistance, alerts, mobile banking, and general account information.
Key Responsibilities- Respond to customer telephone inquiries for information regarding online banking, including balance and transaction inquiries, online bill payment enrollments, bill payment and transfer assistance, bank-to-bank transfers, eStatement and document delivery assistance, alerts, mobile banking, and general account information.
- Answer questions relating to deposit account products and related services.
- Identify compatibility of customer operating systems and internet browsers with requirements adequate for online banking product to support customer usage.
- Utilize various internal and external applications, including MCBE, Navigator, Director, and other systems to support inquiries related to accounts or online banking access.
- Act as 1st level support for debit card disputes, inquiries regarding transactions, limit increases; stop payment requests and potential fraud activity, escalating when necessary.
- Prepare debit card requests using BPM.
- Log customer interactions using Continuity Control based on bank's customer feedback program.
- Maintain current knowledge of internal risk controls and loss prevention, including reporting suspicious activity per bank policy.
- High school education and diploma.
- BSA and other Bank related training through BAI is required annually.
- Fluent in MCB deposit products, in use of MCBE, in use of Continuity Control, in MCB Overdraft Program.
- Fluent in all types of transaction channels: ACH, Online Banking, Checks, Mobile, Wires, Person-to-Person Payments (P2P).
- Adhere to MCB's customer identification procedures when communicating with customers over phone or email.
- Knowledge of customer service principles & relevant computer skills.
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Customer Service Representative
4 weeks ago
Morton, Illinois, United States Circle K Full timeCircle K Job DescriptionAs a Customer Service Representative at Circle K, you will be responsible for providing excellent customer service and resolving customer issues in a timely and professional manner. Your duties will include operating a cash register, processing sales, and maintaining a clean and safe store environment.Key Responsibilities:Provide...
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Customer Service Representative
3 weeks ago
Morton Grove, Illinois, United States Morton Community Bank Full timeJob SummaryAs a Customer Service Representative at Morton Community Bank, you will be responsible for providing an exceptional customer experience by accurately and efficiently processing customer transactions. This includes cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. You will also promote MCB's products...
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Technical Customer Service Representative
3 weeks ago
Morton Grove, Illinois, United States Sensus Full timeXylem is a leading global water technology company committed to developing innovative solutions to the world's water challenges.The Company's products and services move, treat, analyze, monitor and return water to the environment in various settings.Xylem provides a portfolio of smart metering, network technologies and advanced infrastructure analytics...
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Morton, Illinois, United States Circle K Full timeCustomer Service Representative Job DescriptionWe are seeking a Customer Service Representative to join our team at Circle K. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide prompt and courteous customer service to all...
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Customer Service Representative
3 weeks ago
Morton, Illinois, United States U-Haul Full timeCustomer Service Representative Job SummaryU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys. Your responsibilities will include assisting customers with...
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Customer Service Representative
3 weeks ago
Morton, Illinois, United States Gold's Gym Full timeFront Desk Associate Role SummaryThe Front Desk Associate will be the first point of contact for members, guests, and staff entering the gym. This position requires excellent customer service skills and the ability to communicate effectively with both staff and members.Key Responsibilities:Provide assistance to members with inquiries about gym operations and...
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Customer Service Representative
4 weeks ago
Morton, Illinois, United States Gold's Gym - Tiga 2, Inc. Full timeJob OverviewThe Front Desk Associate will provide exceptional customer service to members, guests, and staff as they enter the gym. This role involves greeting and directing individuals, answering inquiries about gym operations and policies, and performing various administrative tasks.This position requires a detail-oriented individual with excellent...
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Customer Service Representative, PT/FT 1st Shift
4 weeks ago
Morton, Illinois, United States Circle K Full timeKey Responsibilities:As a Customer Service Representative at Circle K, you will provide exceptional customer service and resolve customer issues in a timely and professional manner. You will also be responsible for operating the cash register, performing multi-function operations of fuel consoles and lottery machines, and maintaining the cleanliness and...
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Customer Service Representative
4 weeks ago
Morton Grove, Illinois, United States Walgreens Full timeAs a Customer Service Associate at Walgreens, you will provide exceptional customer service, register sales on assigned cash registers, and recommend items for sale to customers. Key responsibilities include:Key Responsibilities:Model and deliver a distinctive and delightful customer experienceRegister sales on assigned cash register and provide customers...
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Customer Service Representative
4 weeks ago
Morton Grove, Illinois, United States Walgreens Full timeCustomer Service Associate at WalgreensAs a valued member of our team, you will have the opportunity to deliver exceptional customer service and create a positive shopping experience for our customers.Key Responsibilities:Provide courteous, fair, and efficient checkout service to customers.Recommend items for sale to customers and suggest trade-up and/or...
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Customer Service Representative
4 weeks ago
Morton Grove, Illinois, United States Raising Cane's Chicken Fingers Full timeCustomer Service AssociateWe are seeking a highly skilled and customer-focused Customer Service Associate to join our team at Raising Cane's Chicken Fingers. As a key member of our customer experience team, you will be responsible for providing exceptional service to our guests, ensuring their satisfaction, and driving loyalty to our brand.Key...
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Customer Service Representative
4 weeks ago
Morton Grove, Illinois, United States Goodyear Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Sales Advisor. As a key member of our sales team, you will be responsible for delivering exceptional customer service, building strong relationships with our guests, and driving sales growth through tire and service sales.Key ResponsibilitiesProvide...
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Financial Services Representative
4 weeks ago
Morton Grove, Illinois, United States Mae Trongkamsataya - State Farm Agent Full timeFinancial Account Representative RoleAs a Financial Account Representative with Mae Trongkamsataya - State Farm Agent, you will play a crucial role in marketing financial products that manage everyday risks. Your expertise in financial products will enable you to provide sales-minded and consultative guidance to customers on their financial options. Your...
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Financial Services Representative
3 weeks ago
Morton Grove, Illinois, United States Mae Trongkamsataya - State Farm Agent Full timeJob OverviewAs a Financial Services Representative with Mae Trongkamsataya - State Farm Agent, you will play a key role in marketing financial products that manage everyday risks. Your expertise in financial products will enable you to provide customers with informed guidance on their financial options. Your analytical skills will make you a valuable...
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Financial Services Representative
3 weeks ago
Morton Grove, Illinois, United States Mae Trongkamsataya - State Farm Agent Full timeAbout UsMae Trongkamsataya State Farm is a trusted partner in our customers' lives, providing them with protection and peace of mind. We are committed to exceptional customer service and comprehensive insurance solutions, earning us a solid reputation as a leader in the industry.Role and ResponsibilitiesAs a Sales Representative with Mae Trongkamsataya State...
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Morning Crew Member
3 weeks ago
Morton Grove, Illinois, United States Dunkin' Donuts - Morton Grove Full timeJob DescriptionAs a Morning Crew Member at Dunkin' Donuts, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. Your duties will include greeting customers, taking orders, and managing transactions with accuracy and efficiency. Key Responsibilities:Provide prompt and courteous service to all...
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Morton Grove, Illinois, United States Mae Trongkamsataya - State Farm Agent Full timeJob Opportunity: Financial Services Representative **About the Role** As a Financial Services Representative with Mae Trongkamsataya - State Farm Agent, you will play a crucial part in marketing and selling financial products that help customers manage everyday risks. Your in-depth knowledge of financial products will enable you to provide expert guidance...
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Service Team Member
3 weeks ago
Morton Grove, Illinois, United States Michaels Stores Full timeJob Summary: We are seeking a highly motivated and customer-focused Service Team Member to join our team at Michaels Stores. As a Service Team Member, you will be responsible for delivering exceptional customer service, helping customers shop our store, and ensuring a fast and friendly checkout experience.Key Responsibilities:Provide excellent customer...
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Insurance Sales/Service Representative
4 weeks ago
Morton Grove, Illinois, United States A Flai Agency Full timeJob DescriptionWe are seeking a highly motivated and skilled Insurance Sales/Service Advisor to join our team at A Flai Agency. This is a full-time entry-level position that involves contacting potential new customers, discussing new insurance quotes, closing new business, and servicing existing clients.The ideal candidate will have above-average...
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Customer Liaison Specialist
3 weeks ago
Morton, Illinois, United States GROWMARK Full timeKey Responsibilities:Serve as the primary point of contact for customers, fostering strong relationships and ensuring seamless communication between customers and the Sales/Operations team.Key Performance Indicators:Monitor work orders and proactively communicate with customers to ensure timely resolution of issues.Collaborate with the Operations Manager,...