Xfinity Retail Sales Consultant

4 weeks ago


Morton Grove, Illinois, United States Comcast Corporation Full time
Job Summary

As a Retail Sales Consultant at Comcast, you will play a key role in assisting and consulting with customers on our products and services. You will utilize your knowledge, skills, and technology to achieve a world-class sales and service experience.

Core Responsibilities
  • Customer Engagement
    • Passionately represent our products and services by sharing and demonstrating product and sales know-how with customers.
    • Provide product demonstrations to educate customers on full product capabilities to maximize their experience.
  • Sales and Customer Experience
    • Achieve sales and customer experience goals and objectives.
    • Take a customer-first approach with all customer interactions, listening and evaluating customer needs and providing appropriate solutions.
  • Operational and Administrative Tasks
    • Perform operational and administrative tasks to support sales and customer experience goals.
    • Partner with customer care to resolve customer issues, as appropriate.
  • Professional Development
    • Consistently demonstrate sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
    • Comply with all company and retail operational policies and procedures.
    • Complete training requirements and actively engage in team huddles and learning.
Requirements
  • High School Diploma / GED
  • 2-5 Years of Relevant Work Experience
  • Certifications (if applicable)
Compensation and Benefits

Base Pay: $17.00

Total Target Compensation (Base Pay plus Targeted Commission): $24.69

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees.



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