Coffee Operations Associate

2 weeks ago

Brooklyn, New York, United States Hudson Group Full time

Join our team at Hudson Group, a leader in travel retail, as a Coffee Operations Associate. We are committed to providing exceptional service and high-quality beverages to travelers.

What We Offer:

  • Competitive hourly wage of $20.00
  • Daily Pay – access your earnings as you work
  • Exclusive discounts through Hudson PerkSpot
  • 20% employee discount on store products
  • 50% discount on food and beverages
  • Paid Time Off (PTO)
  • Personal and Parental Leave Programs
  • Comprehensive Medical, Dental & Vision Insurance
  • Company Paid Life Insurance
  • Employee Recognition Programs
  • Opportunities for Advancement and Growth
  • Ongoing Training & Development
  • Referral Bonus up to $500

This Role is Ideal For You If You Enjoy:

  • Being a vital part of customers' daily experiences.
  • Expertly crafting delicious beverages.
  • Creating memorable moments and fostering a welcoming environment.
  • Working in a dynamic setting.

Your Responsibilities as a Coffee Operations Associate:

  • Demonstrate flexibility to work any day, including weekends and holidays.
  • Commit to a full-time schedule, particularly during overnight shifts.

Key Accountabilities:

  • Embody our mission and values while proudly representing our brand.
  • Deliver a remarkable customer experience by providing prompt service and maintaining a clean store environment.
  • Model integrity and promote our culture and values.
  • Maintain composure during busy periods to ensure smooth operations.
  • Anticipate customer needs and respond accordingly.
  • Communicate effectively with management to enhance the customer experience.
  • Assist in training new team members with positive reinforcement.
  • Contribute to a supportive team atmosphere by recognizing changes in morale.
  • Provide outstanding customer service by understanding and responding to their needs.
  • Adhere to operational policies, ensuring safety and security.
  • Keep a tidy workspace for efficiency.
  • Prepare beverages and food items according to established standards.
  • Recognize and celebrate team achievements.
  • Maintain consistent attendance and punctuality.
  • Engage with customers through clear and friendly communication.
  • Prepare customized beverages based on customer preferences.

Qualifications:

  • Ability to collaborate effectively within a team.
  • Strong relationship-building skills.
  • Quick learner with the ability to adapt.
  • Capable of multitasking in a fast-paced environment.
  • Effective time-management and problem-solving skills.
  • High School Diploma or equivalent.

Hudson Group is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace.

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