Office Support Specialist

3 weeks ago


Rock Island, Illinois, United States UnityPoint Health Full time

At UnityPoint Health, we're committed to delivering exceptional patient care and improving the health of our communities. We're seeking an Office Support Specialist to join our team in Rock Island, IL.

As an Office Support Specialist, you will play a critical role in ensuring the smooth operation of our office by providing administrative support to our clinical staff. Your responsibilities will include answering telephones, greeting clients, and directing them to the appropriate staff or location. You will also assist with clerical requests, order office supplies, and enter insurance data into our electronic medical record system.

We are offering a competitive salary of $42,000 - $55,000 per year, depending on experience. This position requires a high school diploma or equivalent and experience in admitting, registration, and/or insurance verification is preferred. If you have excellent communication skills, both written and verbal, and are customer service focused, we encourage you to apply.

We offer a range of benefits to our employees, including comprehensive health insurance, retirement savings plan, and paid time off. Our commitment to diversity, equity, and inclusion ensures that every voice is heard, regardless of race, gender, religion, or sexual orientation. Join us in making a difference in the lives of our patients and communities.

Responsibilities:

  • Answer telephones and direct calls to the appropriate staff
  • Greet clients and the public; ascertain the purpose of their visit and direct them to the appropriate staff or location
  • Assist clinical staff with clerical requests
  • Order office or clinical supplies
  • Enter insurance data into electronic medical record system
  • Scan insurance cards
  • Collect copays and other self-pay balances

Qualifications:

  • High school diploma or equivalent required
  • Experience in admitting, registration, and/or insurance verification preferred


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