Guest Services Bell Attendant

1 week ago


Chicago, Illinois, United States SWISSOTEL Full time
Job Overview

Company Overview:
Swissôtel Chicago is a prestigious 4-diamond hotel featuring 662 rooms and suites situated in the vibrant downtown area of Chicago. Our commitment to Vitality unites the Swissôtel Chicago family in a shared vision to rejuvenate and inspire, ensuring we deliver exceptional service, foster meaningful relationships, and enhance the quality of life for both our guests and team members.

At Swissôtel Chicago, we prioritize our employees and are proud of our Vitality initiatives, which encompass a range of wellness programs for our colleagues. We strive to create a motivating and rewarding atmosphere that attracts talented individuals eager to advance their careers within a culture that values creativity and innovation, ultimately achieving remarkable results aligned with our Vitality vision.

Be Bold, Be Inspired, Be You.

Key Responsibilities:

Your role as a Bellperson will be pivotal in ensuring that guests feel welcomed from the moment they arrive at Swissôtel Chicago. Your friendly demeanor and attention to detail will leave a lasting impression on our guests. You will thrive in a fast-paced environment, assisting your team in delivering outstanding experiences.

  • Work the 11pm-7:30am shift
  • Provide consistently professional, friendly, and engaging service
  • Greet guests warmly while opening car doors upon arrival and departure
  • Assist with loading and unloading luggage from guest vehicles
  • Offer informative assistance regarding hotel amenities and services
  • Ensure timely delivery of luggage, messages, and other items within the property
  • Personalize the orientation of guests' rooms in a friendly and professional manner
  • Maintain a visible presence in the lobby as a brand ambassador, delivering exceptional service
  • Efficiently deliver requested items such as additional amenities, towels, and more
  • Adhere to departmental policies, procedures, and service standards
  • Follow all safety protocols
  • Perform any additional tasks as assigned
Physical Requirements:

The physical demands of this position include, but are not limited to:

  • Constant standing and walking throughout the shift
  • Lifting and carrying items up to 50 lbs
  • Occasional kneeling, pushing, pulling, and lifting
  • Frequent lifting and carrying of items over 50 lbs
  • Ascending or descending stairs, ladders, and ramps regularly
Qualifications:

Skills and Experience:

  • Ability to anticipate and focus on guest needs with professionalism and warmth
  • Detail-oriented with the capacity to manage multiple tasks effectively
  • Highly responsible and dependable
  • Excellent organizational and time management skills
  • Ability to collaborate effectively with colleagues as part of a team with minimal supervision
  • Warm, caring, and helpful demeanor
Benefits:

What We Offer:

  • Employee Benefit Card providing discounted rates at Accor hotels worldwide
  • Access to Learning & Development programs through our Academies
  • Opportunities for talent development and career growth within our property and globally
  • Chance to contribute to our Corporate Social Responsibility initiatives, including Sustainability, Diversity, Inclusion & Belonging

  • Bell Attendant

    4 weeks ago


    Chicago, Illinois, United States HSH Management Services Full time

    The Peninsula Chicago is seeking a Bell/Door Attendant to join our Front Services Division team and be an integral part of our guest-focused service. Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago. Grow within a diverse multi-outlet property. Exceptional health benefits package and 401(k) with company match. Key...

  • Bell / Door Attendant

    1 month ago


    Chicago, Illinois, United States The Langham Chicago Full time

    Primary Objective of Position:Provide a professional and courteous demeanor to all guests and clients. Provide accurate information to all inquiries regarding the hotel, city and surrounding area. Escort arriving and departing guests in a friendly, courteous manner to and from their accommodations, transporting their luggageResponsibilities and Job...

  • Bell / Door Attendant

    3 months ago


    Chicago, Illinois, United States The Langham Chicago Full time

    Primary Objective of Position: Provide a professional and courteous demeanor to all guests and clients. Provide accurate information to all inquiries regarding the hotel, city and surrounding area. Escort arriving and departing guests in a friendly, courteous manner to and from their accommodations, transporting their luggage.Responsibilities and Job Duties:...


  • Chicago, Illinois, United States SWISSOTEL Full time

    Job OverviewCompany Overview:Swissôtel Chicago is a prestigious 4-diamond hotel featuring 662 rooms and suites, situated in the vibrant downtown area of Chicago. Our commitment to Vitality unites the Swissôtel Chicago family in delivering exceptional service, fostering meaningful relationships, and enhancing the quality of life for both our guests and...


  • Chicago, Illinois, United States SWISSOTEL Full time

    Job OverviewCompany Overview:Swissôtel Chicago is a prestigious 4-diamond establishment featuring 662 luxurious rooms and suites situated in the vibrant downtown area of Chicago. Our ethos is rooted in Vitality, and we are dedicated to revitalizing our commitment to exceptional service, fostering meaningful relationships, and enhancing the quality of life...


  • Chicago, Illinois, United States SOFITEL Full time

    Job DescriptionSofitel is a luxury hotel brand with a global presence, offering contemporary hotels and resorts that embody the French art of living. Our properties are designed to provide a unique and exceptional experience for our guests.As a Bell Service Associate at our downtown Chicago hotel, you will be part of a team that is dedicated to delivering...


  • Chicago, Illinois, United States Evolution Parking & Guest Services Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Valet Attendant to join our team at Evolution Parking & Guest Services. As a Valet Attendant, you will be responsible for delivering exceptional customer service to guests in a professional, courteous, and efficient manner.Key ResponsibilitiesAssist arriving and departing guests by opening and...


  • Chicago, Illinois, United States Evolution Parking & Guest Services Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Valet Parking Attendant to join our team at Evolution Parking & Guest Services. As a Valet Parking Attendant, you will be responsible for delivering exceptional customer service to guests in a professional, courteous, and efficient manner.Key ResponsibilitiesAssist arriving and departing...


  • Chicago, Illinois, United States Crescent Services Full time

    About Crescent ServicesCrescent Services is a leading hospitality company that prides itself on delivering exceptional experiences for its guests. As a team of dedicated professionals, we strive to create a work environment that is inclusive, supportive, and empowering for our associates.Our Commitment to Our AssociatesWe believe that our associates are the...


  • Chicago, Illinois, United States Taco Bell Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Food Champion at Taco Bell. As a key member of our restaurant team, you will be responsible for delivering exceptional customer service and ensuring a positive dining experience for our guests.Key Responsibilities:Take orders and prepare food to meet our high...


  • Chicago, Illinois, United States AccorHotel Full time

    Company Overview AccorHotels is a prestigious hospitality group known for its commitment to quality service and guest satisfaction. We pride ourselves on creating an environment that fosters personal and professional growth for our team members. Our focus on well-being and vitality is reflected in our initiatives that aim to enhance the work-life balance of...


  • Chicago, Illinois, United States Hyatt Regency O%27Hare Chicago Full time

    At Hyatt Regency O'Hare Chicago, we offer a welcoming environment for every phase of your career journey.We encourage exploration and growth, with opportunities to acquire new skills that enhance both personal and professional development.Embark on your own path by exploring diverse roles, various brands, and global opportunities. Here, we believe in opening...

  • Guest Room Attendant

    2 weeks ago


    Chicago, Illinois, United States Residence Inn by Marriott Full time

    Join Our Team at Residence Inn by Marriott! As a Guest Room Attendant, your responsibilities will include: Thorough Cleaning: Ensure that guest rooms and shared spaces are meticulously cleaned and sanitized. Attention to Detail: Vacuum carpets, dust furniture, and maintain the overall cleanliness of the environment. Bed Linen Management: Change bed linens...

  • Guest Service Agent

    2 months ago


    Chicago, Illinois, United States DoubleTree by Hilton Hotel Chicago - Magnificent Mile Full time

    The DoubleTree by Hilton Hotel Chicago - Magnificent Mile is looking for a Part Time Guest Service Agent to join the teamThis contemporary, vibrant, and newly redesigned hotel is located just a few steps to Michigan Avenue shopping and the sights of Navy Pier.The Guest Service Agent is a part-time positionworking rotating/flexible shifts, starting at either...

  • Front Desk Manager

    6 days ago


    Chicago, Illinois, United States Four Seasons Hotels Limited Full time

    About Four Seasons Hotels LimitedWe are a leading luxury hotel company that prides itself on delivering exceptional guest experiences. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.Job SummaryWe are seeking a highly skilled and experienced Front Office...

  • Guest Service Agent

    3 months ago


    Chicago, Illinois, United States Palmer House a Hilton Hotel Full time

    Join the Palmer House Hilton as a full-time Guest Service Agent and experience the opulence and beauty of Chicago's most iconic hotel.Be a part of 150 years of world-class service and carry it forward into the next century Centrally located in downtown Chicago's loop and accessible to public transportation makes it easy to get to. If you're ready to welcome...

  • Bell Person

    3 months ago


    Chicago, Illinois, United States Spearhead Hospitality, LLC Full time

    This role is located in one of our Portfolio Locations:The Robey Chicago2018 West North AvenueChicago, IL 60647Neighborhood hotel in Wicker Park is looking for an energetic, professional and friendly Bell person/Valet.Assists arriving and departing guests in a highly professional manner and with utmost courtesyHandles all luggage, baggage, packages, etc....


  • Chicago, Illinois, United States Hyatt Hotels Full time

    Job Summary:As a Room Attendant at Hyatt Hotels, you will be responsible for maintaining the cleanliness and organization of guest rooms assigned to you. This role requires a high level of attention to detail and the ability to work efficiently in a fast-paced environment.Key Responsibilities:Maintain the cleanliness and organization of guest rooms,...


  • Chicago, Illinois, United States Arlo Hotels Full time

    About Us:At Arlo Hotels, we are dedicated to providing our guests with unique and enriching experiences that highlight the charm of each location. Our clientele consists of adventurous and cultured individuals who value refined and timeless hospitality.Position Overview:We are seeking a dynamic and enthusiastic individual to fill the role of Front Desk...


  • Chicago, Illinois, United States Crescent Services Full time

    At Crescent Services, we pride ourselves on delivering outstanding hospitality experiences, and our team members are the heart of our success. We believe in fostering an environment where you can express your authentic self and thrive in your career journey. Our commitment to your well-being includes comprehensive health and wellness programs, exceptional...